With the current outbreak, I think the biggest issue is the uncertainty of tomorrow and the future of many businesses. After the epidemy, we might wake up in a different world (like Jared Leto, who was on meditation camp for the last 12 days and couldn’t understand what has happened).
Why is Communication the key element of great leadership now?
People are scared. About their families and friends. About their job and the situation on the market in a few months.
Your role as a leader is to make sure they know the truth as it is so they can be prepared. Being too optimistic is risky, being too pessimistic is just dangerous for your organization. The more often and the more transparent your communication is the easier people will accept the status quo and focus on their work, that needs to be done. In hard times we need everyone to be calm and focused not scared.
One of the best Ted talks is the speech of Brené Brown about vulnerability. Watch this and take your lessons
Are you vulnerable enough?
How to communicate with people in your team during the crisis?
Here are a few communication tips that include working from home and the pandemic situation:
- Make often updates about the situation in your company and on the market
- Empower people to focus on solutions, not fears and complains
- Ask, if people need help or support form you
- Make sure people know their priorities and don’t panic
- While sitting home use video to express your calmness and emotions
- Create a space where team members can support each other (e.g. Slack channel)
Like a Phoenix from ashes
I am pretty sure we will survive. We will reshape and adapt to new challenges. Right now many industries are pushed to become digital ( like education and healthcare) and I hope that after the crisis they will take advantage of the technology and implement it properly for the future. When we are pushed to the boundaries we discover new ways of dealing with the problem and I hope we will learn this time. Or maybe not – we will see.
Anyhow, stay safe and strong my dear readers and focus on people around you.
#StaySafe #TogetherAgainstCoronavirus #Stoicism