WebinarChatbot - the future of customer service

August 21, 2019 11:00 am

For whom:

  • For CTOs, CIOs, Directors Of Innovation, Innovation Managers, Heads Of Innovation, Heads Of Digital, R&D Managers and Automation Managers,
  • For companies with an extensive contract center, customer service department or information center in their structure, dealing with numerous customer queries every day.

If you struggle with:

  • heavy employee rotation,
  • costly 24/7 customer service shifts,
  • having a chatbot that ruins your relations with the clients instead of improving them,
  • having difficulties with detecting the correct user intention,
  • convincing your Board about the chatbot’s measurable value.

join us during our next webinar. We have learned a lot during our journey to become a chatbot provider. We’d like to share our case studies with you to save some time and money for your company.

During the webinar you will learn how:

  • NOT to start a chatbot implementation within your organization,
  • to create a training file for your machine learning empowered bot,
  • to combine a chatbot with human consultants,
  • to integrate many different tools used by your employees.

What you will not hear from us:

  • Chatbots have their place in every company, every market.
  • A chatbot will replace your customer service department.
  • You can automate everything using chatbots.