Agnieszka Hyla posts
How to become a better software developer: a business perspective
If you’re trying to become a better software developer, you probably already have some ideas how to approach this challenge….
How to reduce customer service costs by as much as 30%?
There are many ways to optimize costs or increase the efficiency of your customer service department. If you are a…
5 strategic mistakes in implementing chatbots for Customer Service and how to avoid them
Chatbots taking part in customer service are slowly becoming an everyday occurrence. Study shows that up to 85% of organizations…