Agnieszka Hyla

Agnieszka Hyla

Agnieszka Hyla posts

How to become a better software developer: a business perspective

If you’re trying to become a better software developer, you probably already have some ideas how to approach this challenge….

How to reduce customer service costs by as much as 30%?

There are many ways to optimize costs or increase the efficiency of your customer service department. If you are a…

5 strategic mistakes in implementing chatbots for Customer Service and how to avoid them

Chatbots taking part in customer service are slowly becoming an everyday occurrence. Study shows that up to 85% of organizations…

Junior, regular, senior developer – who do I really need?

It’s not easy to answer this question properly. In IT projects, the cost of it all depends on several things:…